What can we assist you with?

Submit a request

Please note that any claims or recovery questions should be directed to claims@sayrhino.com and recovery@sayrhino.com.

(If you don't know, please share the best email address where we can reach you.)

Please include your unit number if applicable.

E.g. "I need to renew my Rhino security deposit insurance policy."

Please include your unit number if applicable.

Please use your business email if available (eg. john@company.com instead of john@gmail.com)!

Please include unit number if applicable.

"Please include unit number if applicable."

E.g. "I need help withholding some funds from my renter's active security deposit."

E.g. "I'm trying to log into Portal but can't reset my password."

E.g. "I need to check the status of my renter's renters insurance policy."

E.g. "I need to update address details on a renter's active policy."

E.g. "My lease has ended, and I need to withdraw my Rhino cash deposit."

E.g. "I'm trying to log into my account but can't reset my password."

E.g. "I need to renew my renters insurance policy."

"Please include unit number if applicable."

This will help us escalate any issues on your behalf as needed!

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