Renter Help Center

Property Management Help Center

Contact us Renter Help Center Property Management Help Center

Partners
Frequently asked questions

Frequently asked questions

How Rhino works, how to log in, and how to update a renter's policy.

How Rhino works

How to offer Rhino at your properties
Understanding renter coverage
What does Rhino cover?
What is Rhino?

The Rhino Portal

Navigating your Rhino Portal
Logging into the Rhino Portal
Creating a Portal login for a teammate
Inviting renters to enroll with Rhino
Editing a renter's invitation
Editing a renter's policy

See all 10 articles

Managing Portal users

Creating user accounts for your team
Adding users to existing properties
Removing users from Portal

Renter policies & claims

Renewing a renter's policy
Filing a claim
Understanding guarantor coverage
Confirming a renter's cancellation request

About Us FAQ ↗ Careers ↗ Contact Us ↗

Rhino New York LLC (Rhino Insurance Agency in California) (Rhino) is a licensed insurance agency.

Coverage is subject to actual policy terms, conditions and exclusions and is currently not available in HI, MT, ND or WY. Coverage is subject to underwriting approval and may not be available to all persons, even if offered in your state. Landlords may be afforded coverage under insurance placed/underwritten by Rhino, and landlords may select a coverage limit that is greater than the amount of a cash security deposit. Rhino acts as a general agent for various insurance carriers. In AK, CT, DE, IN, KY, MD, ME, NY, OH, PA, SD, TN & WV, insurance is underwritten by carriers with an A.M. Best rating of "A- (Excellent)" or better. In the remaining states, insurance may be underwritten by a nonadmitted, excess/surplus lines carrier that is not licensed in that state.

Deposit Management services are not an insurance product and are provided exclusively by Rhino Management Services LLC.

Rhino will receive compensation from insurers based on insurance Rhino places for the benefit of a landlord and their individually bonded tenant. For more information about Rhino’s compensation, please review Rhino’s Producer Compensation Disclosure. If you would like information about other insurance coverage options you should consult another insurance producer.

Renters insurance is provided by Cover Genius Insurance Services, LLC, and underwritten by Markel American Insurance Company or Markel Insurance Company. Rhino acts as an agent for Cover Genius in connection with renters insurance. Renters insurance coverage is subject to actual policy terms, conditions, and exclusions.

Terms of Service Terms of Use Privacy Policy Licenses Responsible Disclosure

© Rhino 2021