Creating user accounts for your team

Rhino admins can add new users directly from the Rhino Portal.

Understanding Rhino user types

There are two different types of access that a user can have. Decide what access your colleague needs before creating their user.

• Listing agents: Can send invitations, and request edits to policies.
• Property managers: Can send invitations, edit policies and file claims.

How to create a user:

1. Log into your Rhino Portal.
2. Select the Users tab in the bottom left of the page.                                 
3. Click the New User option in the top right of the following page.
4. Input the user's email address.
5. Select their “User Type.”
6. Create them a password.
7. Click Create User at the bottom of the page.
8. The user will receive an email with their log-in information.

Note: All users will need to reset their password before using Portal.The password you create will not be their final one.